{"id":604,"date":"2019-06-08T00:11:06","date_gmt":"2019-06-07T17:11:06","guid":{"rendered":"https:\/\/meisoumalas.com\/?page_id=604"},"modified":"2019-06-15T12:37:00","modified_gmt":"2019-06-15T05:37:00","slug":"returns-exchanges","status":"publish","type":"page","link":"https:\/\/meisoumalas.com\/returns-exchanges\/","title":{"rendered":"Returns & Exchanges"},"content":{"rendered":"
At MEISOU, we want you to be completely happy with your purchase. <\/p>\n We understand the pain of breaking a beloved mala. We are happy to fix your piece in order for you to continue using it for as long as you\u2019d like. Alternatively, breaking a mala may be an indication that you are ready to move on to a new mala or intention.<\/p>\n MEISOU will repair your mala at no cost.<\/strong> However, we do require that you pay shipping to and from Bali. <\/p>\n Please send your broken Mala along with your receipt to:<\/p>\n <\/p>\n P.O. BOX<\/strong> <\/p>\n <\/p>\n
\nWe offer exchange and return within 7 days of delivery for all unworn malas, kimonos or other products with tags still attached.
\nPlease contact us<\/a> in advance if you require an exchange or refund.
\nPlease note that you will be responsible for all return fees. The shipping costs of your replaced mala may be paid via our website.
\nPlease ship your mala through your national postal service only (i.e. USPS, Australia Post or Post Office, Ltd.).
\nWe are unable to accept courier service returns or COD charges. Incurred fees will be charged to you. MEISOU does not cover shipping, customs, tax or other fees associated with returns.
\nPlease email us at hello@woocommerce-453274-1419282.cloudwaysapps.com if you have questions or concerns, as we aim to make this a smooth transaction.<\/p>\nMala Repairs<\/h4>\n
\nReturning your mala for repair is easy:<\/p>\n\n
\nMEISOU<\/strong>
\nKantor Pos Ubud<\/strong>
\nBali<\/strong>
\n80571<\/strong>
\nIndonesia<\/strong><\/p>\n*Please declare the amount of this package as $0 and write \u201cRepair\u201d in the description box in order to avoid any unnecessary customs fees.<\/strong><\/h6>\n